VDA group home automation helps hoteliers in the health emergency
Phase 2 has just begun e tourism sector operators, who were most affected by the consequences of the pandemic, are preparing to face the summer season and, at the same time, to live with the health emergency. According to the estimates of CNA, the tourism sector it represents 12% of the Italian GDP will decline by 73% with a drop in turnover compared to 2019 of 44.1%. These forecasts prompted many hoteliers to quickly seek solutions and many ideas came from Technology.
Automation and IoT precious allies
In a historical moment in which man is forced to social distancing, automation and IoT they are important allies because they allow hoteliers to welcome guests safely. In this context, VDA Group, an Italian company operating in the home automation sector for hotels with offices in Europe, the Middle East and Asia Pacific, it collected the multiple requests received from the hoteliers and thus grouped the main areas of intervention: reduce high-contact surfaces (remote control, telephone, thermostat, switches, keys), avoid gatherings in the Reception during the check-in and check-out phases, encourage room service and manage access control.
You enter the hotel with an app
One of the first areas of intervention to avoid gathering is to better manage the time of Check-in and Check-out. The arrival of guests is one of the most delicate phases because that place must be perceived as a safe and welcoming place and it is important to take all the necessary measures to map the health of the guests. Outside it will be possible the use of thermal cameras to detect body temperature which must not exceed the safety parameters and at the entrance the classic gathering at the reception must be avoided. The best solution comes from apps che, upon registration, allow access to the room via your mobile device. Alternatively there is the Self Check-in (Totem), where the guest can register and collect the RFID key to access the room, avoiding queues at the reception.
Home automation to avoid contact
Once in the room, home automation can be of support to limit contact with those devices and switches considered “at risk” but necessary for room management. In fact, a motion sensor can detect the presence / absence of the guest inside the room and enable / disable the services in the room. As an alternative to the volumetric sensor, the presence of the guest can be simulated definitively so as to enable all the services in the room until check-out.
The system of interaction between hotelier and guest will also have to change, finding innovative alternatives to traditional ones: direct contact (reception) or telephone. Adopt a system of Interactive TV, touch point between Hotel and Guest, allows the hotelier to communicate with the guest directly and to share information about what is being done in terms of sanitization and, in turn, allows the guest to book the services offered by the Hotel, order breakfast in the room and to check out directly from your room.
Equally important is to identify all those defined points “high contact surfaces”That must be secured every time a new guest arrives. The solutions proposed to minimize risks and transmit a greater sense of safety and hygiene are based on disposable films for remote controls, switches and for control devices in general. TOthat interaction with the Narrator can also be a solution to avoid contact with high-risk devices. In fact, this integration allows to activate the room functions through voice integration and to make all the devices in the room interact with each other.
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